Most orthodontic issues can wait until we can see you.

A loose bracket, a poking wire, or a lost aligner is rarely urgent. Here's how to stay comfortable at home, and how to know when it's time to call the office.

A treatment bay at NRH Orthodontics in North Richland Hills, TX
Read first

When it's more than orthodontic

Some injuries are dental or medical emergencies, not appliance problems, and need care right away.

A knocked-out or displaced permanent tooth, a serious jaw injury, or uncontrolled bleeding needs immediate dental or emergency medical care — go to your general dentist or an emergency room. For a knocked-out tooth, handle it by the crown, keep it moist in milk or a saline solution rather than water, and seek care quickly. Once the injury itself is treated, call us about any appliance that was affected.

At-home management

Common appliance issues

Keep orthodontic wax on hand — it solves most minor discomfort. These steps hold you over until we can check the appliance.

01

Loose or broken bracket

If a bracket comes loose but is still on the wire, leave it in place and cover any sharp edge with orthodontic wax. If it comes off, save it and bring it to your appointment.

02

Poking or protruding wire

Cover the end with orthodontic wax. If it's very uncomfortable, a clean pencil eraser can gently tuck the wire down; as a last resort, a short end can be trimmed with clean nail clippers.

03

Lost or cracked aligner

Move back to your previous aligner to hold your progress, and call the office so we can advise whether to advance or replace the tray. Don't skip ahead on your own.

04

Lost separator

A separator that falls out on its own is usually not urgent. Let the office know at your next contact so it can be checked and replaced if needed.

05

General soreness

Tenderness after an adjustment or a new aligner is normal for a few days. A non-aspirin pain reliever such as acetaminophen, a lukewarm saltwater rinse, and soft foods usually settle it.

Treatment bay at NRH Orthodontics in North Richland Hills, TX
Treatment bay
When to call

Call or text the office.

Even if you've eased the discomfort, a broken appliance still needs a repair appointment.

Contact us at (817) 581-8881 for a broken or loose appliance, a lost or damaged aligner, intense pain, or any discomfort that doesn’t improve within 24 hours. Describe what happened and we’ll advise the next step and schedule the repair or adjustment you need.

Call or text(817) 581-8881
Broken applianceNeeds a repair visit
No improvement in 24hCall the office

09 — Intake

Begin with an evaluation.

Your first visit at NRH Orthodontics is a full evaluation — CBCT airway screening included — and a treatment plan you understand before you commit to anything.

Accepting new patients — North Richland Hills, TX